Contact & Information

Please fill out the contact form or give us a call to reach us. Our office’s hours:

• Monday 9am-8pm
• Tuesday 9am-8pm
• Wednesday 9am-8pm
• Thursday 9am-8pm
• Friday 9am-7pm
• Saturday 9am-1pm

If you reach the voicemail, please leave us a message. We will get back to you within 24 hours.

For your convenience we also offer appointments on Saturday and in the evenings during weekdays.

Contact Us

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We are located at:

16511 Northcross Dr Suite C
Huntersville NC 28078

Tel: (704) 877-7503
Fax: (704) 727-5521


Grimes Effective Counseling is in-network with the following insurance panels:

  • Aetna
  • Blue Cross/Blue Shield
  • Carolina Behavioral Health Alliance
  • Cigna
  • Humana Behavioral Health
  • Magellan
  • United Healthcare
  • United Behavioral Health
  • Optum
  • UMR
  • Self-Pay

Payment Policy

A card on file is required to reserve your appointment and full payment is due at the time of service.

Cancellation Policy

If you need to cancel or reschedule your appointment, please do so within 24 hours of the appointment time and you will not be liable for any fees. Please call or text us at (704) 877-7503.
Late cancellation and no-shows are responsible for the full fee $120.

Online Sessions

Online sessions are used to supplement and keep the continuity of treatment for clients who travel, have difficulty getting to the office regularly, or face another barrier to always meeting in person. It is required that clients have attended an in-person intake appointment and have a few face-to-face appointments before meeting online.

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Tel: (704) 877-7503
Fax: (704) 727-5521

16511 Northcross Dr Suite C
Huntersville NC 28078